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How to get your hotel recommended by AI

When a traveller asks ChatGPT or Gemini where to stay, the assistant names a couple of properties and moves on. Here’s how to make yours one of them — practical steps, in the order that tends to pay off fastest.

None of this is a trick. Answer engines recommend hotels the way a well-read friend would: from what they’ve read, who they trust, and how clearly the place describes itself. The work below simply makes you easy to read, easy to verify, and easy to vouch for.

1. Make your site readable by AI crawlers

If an engine can’t fetch your pages, it can’t recommend you. Check that your robots.txt doesn’t block AI crawlers like GPTBot, that your key content is real text rather than trapped in images or scripts, and that pages load without a login wall. Our free crawlability check shows which AI bots can reach you today.

2. Add correct Hotel schema

Structured data tells machines, in a format they don’t have to guess at, that you are a hotel — with this name, this address, this star rating and these amenities. Add schema.org Hotel markup to your homepage and room pages, and keep it accurate. It’s the difference between an engine describing you correctly and inventing details.

3. Publish an llms.txt

An llms.txt file is a short, plain-text summary of your property placed at your domain root, written for AI crawlers. Use it to state who you are, where you are, what makes you distinct and which pages matter. It’s an emerging convention, cheap to add, and it hands engines a clean description instead of leaving them to piece one together.

4. Make every listing agree

Engines cross-check you against Google, Booking, Expedia, TripAdvisor and your own site. When those disagree — a different address, an old name, a star rating that doesn’t match — the model hedges or drops you. Pick your canonical details and make every listing say exactly the same thing.

5. Earn mentions on the sources AI trusts

Engines quote third parties far more readily than they quote you about yourself. A place on a credible “best hotels in the city” list, a mention in a local guide, a steady stream of specific recent reviews — these give the model concrete, trustworthy phrases to repeat. Reviews that mention what you’re actually good at (the breakfast, the quiet rooms, the walk to the station) become the exact language an engine uses to recommend you.

6. Measure, then fix in order

You can’t improve what you can’t see. Find out which questions you already win, which you lose, and who gets recommended instead — then work the gaps by impact rather than guessing. That’s the whole point of an audit: turn “are we visible?” into a ranked list of fixes.

If the terms here are new, the glossary defines them, and What is AEO? covers the bigger picture.

Start with a free audit — see exactly which guest questions you win, which you lose, and what to fix first.

Analyze my hotel

Frequently asked questions

How long does it take to show up in AI answers?

Technical fixes like schema and llms.txt can be read within days to a few weeks as engines re-crawl. Reputation-led gains — new reviews, fresh guide mentions — build over months. Track it rather than guess, because each engine refreshes on its own schedule.

Do I need to pay to be recommended?

No. Unlike OTAs, answer engines don't sell placement in their recommendations. You earn a mention by being genuinely well-described, well-reviewed and consistent across the web.

What's the single highest-impact thing to fix first?

Usually consistency. If your name, address, star rating or amenities disagree between your website, Google and Booking, engines lose confidence and leave you out. Line those up before anything fancier.